Operational vacation park manager

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Operational vacation park manager

Operational Vacation Park Manager needed

Seniority level:

Management

Job type:

Full-time

Position:

Operational Vacation Park Manager

Company Profile; BeachResorts is a newly established Leisure concern, but it already has 35 years of experience in vacation parks, hotels, and apartment rentals. The group includes leading companies that have been participating in the Leisure and Hospitality Industry for many years. A fast-growing, young, and dynamic concern that is pushing forward. The concern continuously focuses on the future of the rapidly changing Leisure markets and is always concerned with opportunities, new generations, technology, and development. Within the companies, a family feeling with a professional approach is central. With over 35 years of experience, the existing companies are striking a new path with this established young and fresh concern. A unique new brand with matching looks and in full development. With over 1,000 accommodations, rapid growth and plenty of new locations being developed, and various catering and facilities for guests to enjoy, BeachResorts offers unique experiences to vacation guests and homeowners. With this in mind, we seek expansion in our BeachResorts family. We are looking for enthusiastic employees to grow with us in this concern, where personal development is paramount. Job details General information You have a passion for tourism and would like to work in an international context? At Beach Resorts, we offer you a pleasant, multicultural environment where you can develop professionally and personally. With multiple locations in the Netherlands and tourists worldwide, Beach Resorts offers a unique year-round vacation experience combining nature, water, beaches, recreation, and service. Become part of our family and enter a world of new opportunities at Beach Resorts. We are a fun, dynamic, growing organization looking for energetic people. Job Description (Head) Office position Operational Vacation Park Manager Contract type Permanent contract Working hours Full-time Job title Concern Operational Vacation Park Manager Job description As Operational Vacation Park Manager from the head office, you are ultimately responsible for the operational aspects of our vacation parks. inquiries that come into Beach Resorts ( leads ) regarding the information on the purchase of recreational homes. As operations manager, you will be responsible for advising, supporting, and supervising the general managers of our vacation resorts in the Netherlands. Within this position, you will provide operational leadership to our executive staff whose vacation parks vary in size, complexity, and turnover. You encourage and facilitate optimal cooperation between the parks, as well as between the parks and headquarters. You are on the road a lot and can easily switch between various layers within the organization. You provide solicited and unsolicited advice on a variety of quality issues, both to internal employees and park management and to members of the Executive Board. Therefore, you can get people within the organization constructively on board with the importance and urgency of operational matters. In addition to securing the overall operational process, quality is an important focal point within the concern. By measuring guest and owner satisfaction, we ensure that operational processes are subject to continuous improvement. You know better than anyone how to inspire people; you know how to develop a strong vision that aligns with organizational goals and how to communicate it. You will support the general managers in many different areas, such as: Monitor financial performance (KPIs) and achievement of set goals; Translate guest satisfaction reports into practice; Compliance with company policies, planning CAPEX and setting appropriate priorities; Develop and improve teams at the parks; Identify, record, and prevent quality problems. Establish strategic objectives and monitor progress in achieving those objectives; Develop, lead, and participate in projects to improve the overall organization and achieve the strategic objectives of the Beach Resorts organization; Establishing, understanding and testing the effectiveness of organizational policies; Maintain relationships with various internal and external stakeholders, such as related vendors, supervisors, government, the board, and, of course, the owners of vacation homes in the park. Furthermore, as the central point of contact, you take care of internal communication between the parks and create a pleasant open working atmosphere through situational leadership. With your experience, you know how to create a positive and productive environment where everyone can get the best out of themselves. You are decisive in your actions, adjusting when necessary and not shying away from a potentially unpopular decision. Furthermore, you evaluate the results per park regularly and discuss them, together with the employees and also within management, in a monthly operations meeting. In addition, you are ultimately responsible for specific sub-areas within the region, such as for deploying hours, wages, and overhead. We have an excellent bonus structure; hard work should be rewarded! With us, the opportunities for advancement are endless, so the next step in your career is in your own hands. Working partly from home is possible. You will be working in a fun and enthusiastic team in the sales department, helping out on open house weekends and trade shows. Successes here are achieved together, and hard work and fun go hand in hand. Through close cooperation and openness, you can learn a lot from each other and can thus take your competencies to the next level What do we offer? A unique role as Operations Manager in a unique and dynamic environment. At Beach Resorts, no day is the same, allowing you to develop within a dynamic and stable growing company. In addition, we offer: A competitive salary package, with good benefits including discounts on activities and vacations. Salary appropriate to your knowledge and experience; Challenging full-time position with a lot of freedom; Smartphone and laptop; Lease car; Annual contract with the prospect of permanent employment; A company with many opportunities for further development and career steps. Your development is critical to us. Every month you will have a 1-on-1 conversation with your supervisor about your development and targeted coaching to ensure that your development does not stagnate. A varied job in a dynamic and international environment with one of the leading sectors in the Leisure industry. An excellent working atmosphere where hard work and fun go hand-in-hand. Location NETHERLANDS Partly working from home is possible, and partly at our locations in the Netherlands. ( to be further agreed upon ) Applicant criteria You have several years of management experience in tourism/hospitality; Your working and thinking abilities match the Dutch HBO (hoger beroepsonderwijs) level; You have experience in preparing budgets and interpreting business results; You are results-oriented, decisive and persuasive; You preferably have broad experience in operational management and verifiable results in optimizing business results, with experience at vacation parks or within other vacation park concerns or the hotel industry being an advantage; You have demonstrated experience coaching and managing a team remotely. Competencies What makes you the right candidate? Because of your commercial, operational attitude, you see opportunities that others miss; you are a real team player and socially minded. As an operations manager, you do not have a 9-5 mentality and are willing to work weekends. You are enthusiastic, commercial, results-oriented, and can work very independently. You have at least 3 years of work experience in a similar position and in addition we expect: A dynamic personality who enjoys working independently with a professional back office. Excellent knowledge of the Dutch and English languages (German is an advantage). Verbal and written communication skills (NL, ENG - German is a plus). Stress-resistant and flexible attitude, open-minded, and above all, positive attitude. Proactively maintain contacts, both with internal and external parties. Identify and take advantage of operational opportunities. You have a car and a driver's license. Working and thinking level matching the Dutch MBO (middelbaar beroepsonderwijs)/HBO (hoger beroepsonderwijs); Full-time availability. You have an excellent command of Dutch, orally and in writing. Command of the German language is not a must but an advantage. Also, you are communicative and can make decisions, even in the face of uncertainties. You value accuracy and are sociable, allowing you to communicate well with different departments. You function well under pressure, managing different priorities in your daily routine. If you also possess excellent analytical and problem-solving abilities, you are the candidate we seek. Languages Dutch (Expert/Fluent) English (Good) German is a plus Are you a recruiter interested in our vacancy? Or you can't wait to get started within our company? Do you meet our job requirements? Then apply and send your CV + cover letter to: hrm@beachresorts.nl